Senior Administrator – Employee Benefits

About Us:

At Rockwell, we believe trust is at the heart of every successful financial relationship. Our clients are our top priority, and we take pride in delivering expect guidance while honouring every commitment we make. We are driven by a purpose beyond profit, with a deep commitment to support our community. We value our employee just as much as our clients, fostering a culture of empowerment and providing the tools and support needed for everyone to thrive. By encouraging personal growth and success, we ensure our team members feel inspired and confident in their roles, enabling them to make a meaningful impact both for our clients and the community.

Job Description:

Key Responsibilities:

• Oversee the administration and management of external group schemes, ensuring all processes run smoothly and client needs are met.
• Serve as the primary point of contact for clients and providers, handling queries. providing support, and ensuring compliance with regulations.
• You’ll be responsible for monitoring the accuracy of data, processing member changes, and handling any queries or issues that arise.
• You will be responsible for overseeing the management and coordination of external group schemes for our clients.
• Your role will require a high level of attention to detail and strong communication skills, as you’ll be liaising with both internal teams and external parties to deliver a seamless service to our clients.

Qualifications:

• QFA qualified.
• Strong analytical and numerical skills with attention to detail.

Experience:

• Previous experience in a Group Scheme Administration.
• Previous experience in a fast-paced brokerage.

Personal Attributes:

• Client-focused with excellent communication and interpersonal skills.
• Proactive, organized, and capable of managing tasks efficiently.
• A team player with a willingness to learn and grow within the role.

What We Offer:

• Competitive salary and performance-based incentives.
• Support for professional development and exam success.
• Exposure to a diverse client base and the opportunity to build a rewarding career in financial planning.
• A collaborative and inclusive workplace culture.

How to Apply:

Interested candidates are invited to submit their CV and a cover letter detailing their qualifications and experience to [email protected] with the subject line: ‘Senior Administrator – Employee Benefits [FULL NAME]’.

Rockwell Financial Management Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.